Employer FAQs

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First, review your internal emergency operations plan. If you do not have an emergency plan, we encourage you to create one that can serve as a standard protocol for these types of situations. 

The CDC has the following guides to help employers protect employees and the community from getting and spreading respiratory illnesses like COVID-19:


What should we do if a hotel guest or event registrant thinks they have COVID-19?

  • Encourage guests or registrants who have symptoms of COVID-19 to stay home, except for getting medical care, by offering flexible cancellation policies. 
  • Individual who think they may have COVID-19 should call their health care provider and tell the health care provider that they think they may have COVID-19 so the provider can take steps to keep other people from getting infected or exposed. It is important that people do NOT go to a health care facility without calling first. 

How should we clean guest rooms and meeting/event venues? 

  • Routinely clean all frequently touched surfaces in the workplace, such as workstations, counter-tops, and doorknobs, using these environmental cleaning and disinfection recommendations.
  • No additional disinfection beyond routine cleaning is recommended at this time.
  • Provide disposable wipes so that commonly used surfaces (for example, doorknobs, keyboards, remote controls, desks) can be wiped down by employees before each use.
  • Place posters that encourage hand hygiene at the entrance of your business or event/meeting. 

What should I be communicating with vendors? 

  • Talk with companies that provide your business with contract or temporary employees about the importance of sick employees staying home and encourage them to develop non-punitive leave policies.

What should I advise to employees who are planning to travel?