Frequently Asked Questions

• No food or drink items are allowed
• Cash or Money Orders (no personal checks)

Family/Friends may deposit money into online accounts online at InmateCanteen.com . Cashiers checks or money orders may be mailed to the Inmate in the mail.  The mailing address is: (Inmate's Name) Pitkin County Jail, 530 East Main Street, Suite 103, Aspen, CO 81611

Starting April 8th, 2019, The Pitkin County Detention Facility will not permit personal contact visits.  Video visitation is provided during all non-lock down times including holidays.  It is the inmate's responsibility to contact the visitor and inform them of their non-lock down times.  Visitation can be conducted either over the internet by using the link below, or by using the locally provided kiosk in the detention facility.  Video Visits are 20 minutes in duration.  Visits are monitored for nudity and violations of safety and security rules.  Detention staff reserve the right to terminate a visit for any violation and the inmate and visitor can be banned from using the video visitation system for a period of time.  There will be a kiosk here in the jail lobby that will be available on a first come, first served basis.  There is no cost to use this kiosk.  You may also visit from the comfort of your home for a minimal charge.  It is the responsibility of the inmate to communicate when he or she is available for a visit during 8:15 am - 10:30 pm MST.  Visits will be limited to 20 minutes at a time, able to be back to back.

To be able to visit, you will need to set up an account at the link below:

Inmate Canteen

Due to our inmates being housed in Garfield County Jail while planning for the future mail to an inmate must be sent as follows.

Garfield County Jail
Inmate’s Name; Inmate’s Booking Number
PO Box 30022 PMB 35803
Durham, NC  27702 

The inmates Booking number can be found on the Garfield County Jail website under Current Inmate list here: Current Inmates

We are in transition with this, as the state is no longer accepting ink prints.  Go to Identigo to make an appointment at: https://uenroll.identogo.com/ 

The closest service is located at the Glenwood Springs Police Department.